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Help Center

Support for merchants and customers · Monday to Friday, 9:00 a.m. to 6:00 p.m. Eastern Time
Email 4upos.com@gmail.com · Call +1 (917) 226-6084

Find answers about booking, cancellations, text-message notifications, the Google integration, and your account. If you cannot find what you need, our team replies within one business day.

Getting started

Create a merchant account, publish your booking page, and take your first booking.

Bookings & calendar

Manage availability, reschedule appointments, and handle no-shows.

Cancellations & refunds

Cancellations, no-shows, and how refund requests are handled.

SMS notifications

Reminders, confirmations, opt-in and opt-out, and messaging terms.

Google integration

How Reserve with Google works and how to opt out in five business days.

Merchant agreement

Fees, data responsibilities, term and termination, and Google opt-out rights.

Frequently asked questions

How do I create a merchant account?

Open the merchant signup page and follow the steps. Registration is free, takes a few minutes, and does not require a credit card. By creating an account you accept the Merchant Agreement and Terms of Service.

Is the platform really free?

Yes. The core booking platform is free, with no setup fee and no long-term contract. Optional paid add-ons, if you choose them, are priced before purchase and can be cancelled before renewal.

How do customers book?

Each merchant gets a branded booking page on 4ubook. Customers choose a service, pick an available time, and receive an email and/or SMS confirmation. Merchants can also share a direct booking link.

How do I opt out of the Google integration?

Visit the Google integration opt-out page and send the request form, or email 4upos.com@gmail.com. We acknowledge within two business days and remove your business from the Google feed within five business days. There is no fee and no penalty.

How do I stop text messages?

Reply STOP to any message to unsubscribe, or HELP for assistance. You can also ask the merchant to update your notification preferences. Message frequency varies and message and data rates may apply.

How do I request a refund?

Payments are made directly to the merchant in store, so the merchant issues any refund under its cancellation policy. Contact the merchant first. If you cannot resolve it, email 4upos.com@gmail.com with your booking reference and we will help review the booking records. See the Cancellation & Refund Policy.

Do I pay a deposit when I book?

No. 4ubook does not take deposits or online payments. You book for free and pay the merchant directly when you receive the service. 4ubook never asks for your card details.

I forgot my password or cannot sign in.

Use the “Forgot password” link on the sign-in page. If you still cannot get in, email 4upos.com@gmail.com from the address on the account and we will verify your identity before resetting access.

How do I close my account and delete my data?

Email 4upos.com@gmail.com from the account address. We will help you export your booking data, then delete the account and associated personal information except records we must keep by law.

Still need help?

Email: 4upos.com@gmail.com — replies within one business day.

Phone: +1 (917) 226-6084 — Monday to Friday, 9:00 a.m. to 6:00 p.m. Eastern Time.

Google opt-out: submit a request or email 4upos.com@gmail.com.

Post: Gogo Sys Inc., 3426 Linneaus Pl, Queens, NY 11354, United States

Legal & policy documents

  • Privacy Policy
  • Terms of Service
  • Merchant Agreement
  • Google Integration Opt-Out
  • Cancellation & Refund Policy
  • Help Center
  • Contact Us

SMS program documents: SMS program terms · SMS notifications

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